Refund Policy

Last updated: July 29, 2026

Important notice: All donations and financial contributions made to OriginRealm are voluntary gifts used directly to support server infrastructure costs and are strictly non-refundable.

1. Nature of Contributions

OriginRealm offers free access to its online tracking directory and reader interface. Financial contributions made through Paddle or authorized payment processors are voluntary donations given to assist in maintaining high-performance servers, domain fees, and continuous development.

2. Non-Refundable Policy

Because contributions are processed immediately and allocated toward active server overhead and operational expenses:

All voluntary one-time donations are final and non-refundable once processed.
Donations do not represent a commercial transaction for physical goods, software licenses, or guaranteed future digital services.
Community supporter perks (such as Discord roles or profile badges) are granted as complimentary tokens of appreciation and hold no monetary cash-back value.

3. Unauthorized Charges & Fraud

If you suspect an unauthorized or fraudulent charge made on your payment card without your consent, please contact your financial institution or notify our support team immediately at [email protected] so we can assist in investigating the transaction.

4. Contacting Support

If you have any questions regarding our Refund Policy or payment billing processing, please reach out via our Contact Support Page or email [email protected].